Consumer refund demand letter

A factual consumer demand letter with an optional pre-suit notice where your state requires one.

$39 one-time

Available in California, Texas, Florida, Georgia, New York & Illinois · No account, nothing stored — your answers stay in this browser until you pay, then your letter downloads to your device.

The details

No account, nothing stored. Your answers stay in this browser until you pay.

Which state's law applies? *

The letter uses the statutory language and deadlines that apply in the state you choose.

Your full name *

Your mailing address *

Your email

Your phone

Who are you writing to? *

Their mailing address *

Product or service *

Amount paid *

Amount already refunded (optional)

Purchase date *

What went wrong? *

What remedy are you asking for? *

Have you already contacted the business?

Include a CLRA pre-suit notice?

Only select yes if the transaction involves consumer goods or services and you can identify the specific conduct you believe violates Civil Code §1770. A CLRA notice must be sent by certified or registered mail, return receipt requested, at least 30 days before a damages action.

Specific CLRA conduct (required if you include the notice)

What are you enclosing? (optional)

List documents you plan to send with the letter. Propria does not mail them for you.

What happened? *

In your own words — dates, what was agreed, what went wrong, what you've done to resolve it.

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Propria drafts letters from the facts you provide — it never gives legal advice. If you need advice about your situation, consult a licensed attorney in your state.